Player Safety

Responsible Gaming at lb888

lb888 believes gambling should always be fun and within your means. We give you the tools to stay in control at every step.

21+

lb888 is strictly for adults aged 21 and above. Gambling by persons under 21 is prohibited and actively prevented on this platform.

Our Commitment to Responsible Gaming

At lb888, responsible gaming is not a tick-box compliance exercise — it is central to how we operate every day. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi and beyond, and we take our duty of care to every one of them seriously. Our platform is built so that gambling stays entertaining and firmly within the personal limits each player sets for themselves.

We understand that for a small number of people gambling can shift from leisure into something more problematic. Our responsible gaming programme puts practical, easy-to-use safeguards in your hands so you can enjoy lb888 cricket betting, live casino, slots and more with complete peace of mind.

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The lb888 Responsible Gaming Pledge

We pledge to provide transparent, player-controlled tools that put you in charge of your gambling experience. Your wellbeing always comes before our commercial interests.

Your Responsible Gaming Tools

lb888 gives you six player-controlled tools you can activate directly from your account settings at any time — no need to contact support first. Each tool takes effect immediately or within 24 hours depending on the type.

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Deposit Limits

Set daily, weekly or monthly caps on how much you can deposit into lb888.

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Loss Limits

Cap the amount you can lose in a set period. Play pauses automatically when your limit is reached.

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Session Timers

Set a maximum session length. lb888 alerts you when your time is up and closes the session.

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Cool-Off Period

Take a short break from 24 hours up to 6 weeks without permanently closing your account.

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Self-Exclusion

Exclude yourself for 6 months, 1 year, 2 years or permanently. The strongest protection available.

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Reality Check Alerts

Regular pop-up reminders showing how long you have played and how much you have spent in the current session.

How to Activate Your Controls

Setting up any responsible gaming control on lb888 takes under a minute. Follow these steps:

  1. 1Log in to your lb888 account using your registered mobile number and password.
  2. 2Go to My Account and select Responsible Gaming or Player Limits from the settings menu.
  3. 3Choose the tool you want — deposit limit, loss limit, session timer, cool-off, self-exclusion or reality check — and enter your preferred value or duration.
  4. 4Confirm your selection. Restrictions take effect immediately. Limit increases require a 24-hour cooling-off period before they apply.
Important: Reducing a limit or activating self-exclusion takes effect immediately with no waiting period. Increasing a limit always requires a minimum 24-hour delay. Permanent self-exclusion cannot be reversed under any circumstances.

Warning Signs of Problem Gambling

Gambling should feel like entertainment, not a necessity. If you or someone you know recognises any of the following, consider taking a break or reaching out for support:

  • ⚠️Spending more on gambling than you can comfortably afford, or placing larger bets to chase losses.
  • ⚠️Playing for longer than intended or finding it hard to stop once a session has started.
  • ⚠️Using money set aside for essential household expenses — rent, bills, groceries or school fees — to fund gambling.
  • ⚠️Feeling anxious, irritable or low when unable to gamble, or using gambling to escape personal stress or problems.
  • ⚠️Hiding from family or friends how much time or money is spent gambling.
  • ⚠️Neglecting work, studies, family duties or personal health because of time or money spent on gambling.

Spotting these signs early matters. lb888 urges any player who identifies with these experiences to use our self-exclusion tool immediately, or to contact our support team. Asking for help takes courage — and our team is here for you without judgement.

Age Verification and the 21+ Requirement

lb888 enforces a strict 21+ age policy across every part of the platform. Creating an account, making a deposit, claiming a bonus and placing any bet are all activities reserved exclusively for adults aged 21 and above. lb888 applies age verification at the point of registration using industry-standard procedures, and reserves the right to request supporting identity documents — such as a National ID card, passport or birth certificate — at any time.

If lb888 has reasonable grounds to believe a registered player is under 21, the account will be suspended immediately pending verification. Any winnings accrued while age was unverified may be withheld. If a minor is confirmed to have been using the platform, the account will be permanently closed and any balance returned to the original payment source.

If you suspect a minor is trying to access lb888, please contact us immediately at [email protected]. Protecting young people from gambling harm is a responsibility we share together.

Self-Exclusion at lb888

Self-exclusion is the strongest responsible gaming protection available at lb888. When you self-exclude, your account is fully suspended for the period you choose. During that time you cannot log in, deposit, bet or access any gambling features on lb888. All marketing and promotional communications are also suspended for the duration.

Self-exclusion periods are available for 6 months, 1 year, 2 years or permanently. Any account balance during exclusion is held securely and returned upon verified expiry of the exclusion period. Reactivating a fixed-period exclusion requires a 24-hour cooling-off and identity re-verification. Permanent self-exclusion cannot be reversed under any circumstances.

Request Self-Exclusion via Support

If you cannot access your account settings, you may also request self-exclusion by contacting our support team directly at [email protected].

Keeping Gambling Fun and Under Control

The great majority of lb888 players enjoy cricket betting, live casino, slots and other games purely as entertainment with no negative impact on their lives. Keeping gambling enjoyable is straightforward when you approach it with the right habits from the start.

These simple principles help ensure your lb888 experience always stays positive:

  • Always set a budget before you start and stick to it whether you are winning or losing. Treat it as the cost of an evening's entertainment, not an investment.
  • Only play with money you can genuinely afford to lose. Never use funds earmarked for rent, utilities, food, school fees or any other essential living expense.
  • Take regular breaks during your sessions. Use lb888's built-in session timers and reality check alerts so you always know how long you have been playing.
  • Never chase losses. If you reach your session loss limit, accept it and stop. Chasing losses almost always makes things worse and is one of the most common paths into problem gambling.
  • Balance gambling with other hobbies and social activities. If gambling starts to feel like the only enjoyment in your day, that is an early sign to step back or use our cool-off tool.

Get Help — You Are Not Alone

If gambling is having a negative impact on your finances, relationships or mental health, please reach out. Problem gambling is a recognised condition and help is available. You do not have to face it on your own.

Contact lb888 Support

Our support team is available around the clock to help with responsible gaming requests, limit changes, self-exclusion and any account concern. Reach us at [email protected]. All responsible gaming requests are handled with complete confidentiality and without judgement.

lb888 also encourages players who need additional support to speak with a trusted person in their life — a family member, a close friend or a healthcare professional. Seeking help is a sign of strength, not weakness.

Play Responsibly at lb888

Enjoy cricket betting, live casino, slots and more — all backed by our full suite of player protection tools. For adults aged 21 and above only.

Explore lb888 Casino Read Our FAQ

lb888 is an entertainment platform for adults aged 21 and above only. Gambling can be addictive — please play responsibly and within your means. If gambling is negatively affecting your life, contact our support team at [email protected] immediately. SSL encrypted. Fair play certified.